FAQs
Frequently Asked Questions about Mobi Gas Products and Services
1. What products does Mobi Gas offer?
Mobi Gas specializes in high-quality kitchen appliances, including gas stoves and related accessories.
2. How can I place an order?
To place an order, visit our website, browse our products, add items to your cart, and proceed to checkout.
3. Does Mobi Gas offer warranty on its products?
Yes, we offer warranties on all our products. Details of warranty duration and coverage are specified on each product page.
4. What payment methods does Mobi Gas accept?
We accept payments via major credit/debit cards, bank transfers, JazzCash, and cash on delivery (COD) for select locations.
5. How does shipping work at Mobi Gas?
We provide various shipping options, including free same-day delivery in Gujranwala and nationwide shipping through trusted partners like TCS and Leopards Courier.
6. Who purchases Mobi Gas products?
Our products are purchased by retail shops, retailers, online stores, various e-commerce platforms, and individual customers seeking reliable kitchen appliances.
7. Does Mobi Gas have a physical store?
Yes, we have a physical store located in Gujranwala where you can view our products and make purchases directly.
8. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this number to track your order on the courier's website.
9. What if I receive a damaged product?
If you receive a damaged product, please notify us within 24 hours with clear photos and videos of the damage. We will promptly arrange for a replacement.
10. Can I return a product if I change my mind?
Yes, we offer a 7-day return policy for unused products in their original packaging. Please contact us for further instructions.
11. How can I contact Mobi Gas for customer support?
For inquiries or assistance, email us at mobigas.co@gmail.com. Our customer service team is ready to help.
12. How can I stay updated with Mobi Gas promotions and news?
Follow us on our social media channels and subscribe to our newsletter for the latest updates, promotions, and product launches.