Return and Refund Policy

Mobi Gas Return & Replacement Policy

1. Customer Satisfaction Guaranteed

At Mobi Gas, we are committed to ensuring your complete satisfaction with every order. Each product is carefully inspected before shipment to meet our high-quality standards. In the rare event that a product is damaged or defective, we will promptly arrange a replacement to resolve the issue.

2. 7-Day Return or Replacement Guarantee

We offer a 7-day return or replacement guarantee from the date of delivery, applicable under the following conditions:

Damaged or Defective Products

  • Notify us within 24 hours of receiving the product by emailing mobigas.co@gmail.com.

  • Provide clear photos and videos showing the damage to the product and its original packaging.

  • Ensure the product is unused and in its original packaging.

Wrong Product Delivered

  • Contact us within 24 hours of delivery.

  • We will arrange to send the correct product promptly.

3. Return & Replacement Procedure

  • Once your claim is verified, we will process the replacement.

  • Refunds or replacements typically take up to 7 working days.

  • Shipping and handling fees are non-refundable.

  • In the case of an exchange, shipping costs will be borne by the customer.

4. Additional Information

  • We take every precaution to ensure secure packaging before shipping.

  • Return requests due to a change of mind are not applicable under this policy.

  • This policy is effective immediately and may be updated in the future. Customers will be informed of any changes.

5. Contact Information

For any questions regarding returns, replacements, or refunds, please reach out to our friendly support team at:

 Email: mobigas.co@gmail.com

Mobi Gas — Ensuring Quality, Reliability, and Hassle-Free Returns for Every Customer.